Returns & Exchanges
At Local Neighbours Carmel, we want you to love your fashion finds; however, if you are not completely satisfied, you may return eligible items within 14 days of delivery for a refund or store credit.
Initiate Your Request
Visit our online portal or contact our Carmel boutique team with your order number and the items you wish to return to receive a return authorization.
Prepare the Package
Ensure all garments are unworn, unwashed, and have the original designer tags attached before securely packing them in their original shipping box.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or bring it directly to our storefront.
Receive Your Refund
Once our quality control team inspects the items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing